TERMS OF SERVICE

Effective date: August 4, 2026

OVERVIEW

Welcome to Dr Dent! The terms “we,” “us,” and “our” refer to Dr Dent. Dr Dent operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Dr Dent is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy LINK. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years old or the age of majority in your state or jurisdiction of residence.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity performed through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We have made reasonable efforts to provide an accurate representation of our products and services in our online store. However, colors, packaging, dimensions, or product appearance may differ slightly from how they appear on your screen due to your device and display settings.

Product packaging, instructions, labeling, or design may be updated by the manufacturer without prior notice, provided that the essential characteristics of the product are not materially changed.

We do not guarantee that the appearance or results of any product will be identical to photographs, illustrations, or results displayed in our online store. Individual results may vary.

All product descriptions are subject to change when reasonably necessary. We reserve the right to discontinue a product at any time and may limit the quantities offered to any person, geographic region, or jurisdiction.

All products must be used only as directed on their packaging or in the instructions provided with them.

SECTION 3 – ORAL-CARE PRODUCT NOTICE

Our whitening strips and other oral-care products are intended for cosmetic use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary. We do not guarantee a specific shade of whitening or any particular result.

Before using a product, you must read and follow all instructions, ingredient information, and warnings provided with it. Do not use a product if you are allergic or sensitive to any listed ingredient.

Discontinue use if you experience significant irritation, pain, swelling, or another unexpected reaction. Consult a qualified dentist or healthcare professional if you have concerns about whether a product is appropriate for you.

You should consult a dentist before use if you have dental restorations, cavities, gum disease, highly sensitive teeth, ongoing dental treatment, or another oral-health condition.

Products must be kept out of reach of children. Unless the product instructions expressly state otherwise, whitening products are intended for adults.

Information provided through the Services is for general informational purposes only and does not constitute medical or dental advice.

SECTION 4 – ORDERS

When you place an order, you are making an offer to purchase. Dr Dent reserves the right to accept, reject, limit, or cancel an order for a legitimate reason, including suspected fraud, incorrect pricing, product unavailability, delivery restrictions, or unauthorized resale.

Your order is not accepted until we confirm its acceptance. We must receive and process your payment before an order is accepted.

Please review your order carefully before submitting it, including your shipping address and contact information. We may be unable to accommodate cancellation or modification requests after an order has entered processing.

If we do not accept an order, make a material change to an order, or cancel an order, we will attempt to notify you using the email address, billing address, or telephone number provided at checkout.

If we cancel an order after payment has been collected, we will issue a refund to the original payment method.

Returns, replacements, cancellations, and refunds are governed by our Refund Policy LINK .

You represent and warrant that your purchases are for your personal or household use and not for unauthorized commercial resale or export.

SECTION 5 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price displayed when the order is placed and will be included in your order confirmation.

Unless otherwise expressly stated, displayed prices may not include taxes, shipping charges, handling charges, customs duties, or import charges. Applicable charges will be displayed at checkout when possible.

Prices displayed in our online store may differ from prices offered by third-party sellers. We may offer promotions that are governed by separate terms and conditions. If promotion-specific terms conflict with these Terms, the promotion-specific terms will govern that promotion.

You agree to provide current, complete, and accurate purchase, payment, shipping, and account information for all purchases.

You represent and warrant that:

1. The payment information you provide is true, correct, and complete.

2. You are authorized to use the selected payment method.

3. Charges incurred by you will be honored by your payment provider.

4. You will pay all charges displayed at checkout, including applicable shipping charges and taxes.

You are responsible for customs duties, import charges, or similar government fees applicable to your order unless checkout expressly states that such charges are included.

SECTION 6 – SHIPPING AND DELIVERY

Orders may be processed, packaged, and shipped by third-party suppliers, fulfillment partners, warehouses, and shipping carriers on our behalf. A package may therefore be shipped directly from a third-party fulfillment facility.

All processing and delivery times displayed through the Services are estimates and are not guaranteed. Delivery may be affected by product availability, carrier delays, customs processing, severe weather, public holidays, incorrect shipping information, or other circumstances outside our reasonable control.

We remain your point of contact for all questions concerning your order. Do not contact or return products directly to a supplier, warehouse, fulfillment provider, or shipping carrier unless we provide specific instructions.

If an order is delayed, lost, damaged, incomplete, or delivered incorrectly, contact us at drdentinfo@email.cz. Additional information concerning available replacements and refunds is provided in our Refund Policy LINK.

You are responsible for providing a complete and accurate shipping address. If you notice an error, contact us immediately. We cannot guarantee that an address can be changed after an order has entered processing.

Where permitted by law, additional costs caused by an incorrect or incomplete address provided by the customer may be charged to the customer.

Nothing in this section limits any rights you may have under applicable law concerning products that are not delivered.

SECTION 7 – INTELLECTUAL PROPERTY

Our Services, including trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and the design and arrangement thereof, are owned by Dr Dent, its licensors, or the respective rights holders and are protected by applicable intellectual-property laws.

These Terms permit you to use the Services for personal, noncommercial purposes only.

Without prior written permission, you must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, sell, or transmit substantial portions of material from the Services.

Nothing in these Terms grants you a license or other right under any patent, trademark, copyright, or other intellectual-property right belonging to Dr Dent, Shopify, or another party.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks belonging to Shopify or its licensors. Other trademarks displayed through the Services belong to their respective owners.

SECTION 8 – OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services. We may not monitor or control these tools.

To the extent permitted by law, access to optional third-party tools is provided “as is” and “as available” without warranties, representations, or endorsement.

Any use of optional third-party tools is at your discretion. You should review and understand the terms and privacy policies provided by the relevant third-party provider before using its tools.

We may offer new features, tools, or resources through the Services in the future. Such features will form part of the Services and will be subject to these Terms.

SECTION 9 – THIRD-PARTY LINKS

The Services may contain materials and links to websites operated by third parties, including embedded third-party functionality.

We are not responsible for independently operated third-party websites that you choose to access through a link on our website. If you leave the Services to access a third-party website, you do so subject to the third party’s terms and privacy practices.

Please carefully review the policies and practices of a third party before entering into a transaction directly with that party.

Complaints, claims, concerns, or questions regarding products purchased directly from our store must be directed to Dr Dent at drdentinfo@email.cz. Customers should not contact our suppliers or fulfillment partners unless instructed by us.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Dr Dent is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are made directly from Dr Dent and not from Shopify. Shopify is not the seller of our products and is not responsible for fulfilling orders, providing product support, or resolving claims relating to products purchased from our store.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims arising directly from transactions between you and Dr Dent.

SECTION 11 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy LINK. 

Because the Services are hosted by Shopify, Shopify collects and processes certain personal information relating to your access to and use of the Services.

Information you provide may also be transmitted to Shopify, payment processors, fulfillment providers, shipping carriers, analytics providers, advertising providers, and other service providers when necessary to process orders and operate the Services.

Please review our Privacy Policy LINK for more information about how personal information is collected, used, disclosed, and protected.

SECTION 12 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit an idea, suggestion, review, photograph, proposal, comment, or other content (collectively, “Feedback”), you grant us a non-exclusive, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display that Feedback for operating, improving, and promoting the Services.

You represent and warrant that:

1. You own the Feedback or have all necessary rights to provide it.

2. You have disclosed any compensation or incentive connected with the Feedback.

3. The Feedback is accurate and based on your genuine experience.

4. The Feedback does not violate another party’s copyright, trademark, privacy, personality, or other legal right.

5. The Feedback is not unlawful, misleading, abusive, defamatory, obscene, or harmful.

We may monitor, edit, or remove Feedback that we reasonably determine violates these Terms or applicable law.

We are not required to keep Feedback confidential, pay compensation for Feedback, or respond to Feedback unless otherwise agreed in writing.

SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, estimated delivery times, or product availability.

We reserve the right to correct errors and update information.

If a material error affects an order you have already placed, we may contact you to confirm the corrected information or cancel the affected order and issue a refund to the original payment method.

SECTION 14 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services:

1. For an unlawful, fraudulent, or malicious purpose.

2. To violate applicable international, federal, state, or local laws.

3. To infringe intellectual-property, privacy, or other legal rights.

4. To harass, abuse, threaten, defame, or harm another person.

5. To provide false or misleading information.

6. To impersonate another person or entity.

7. To send spam, or unauthorized promotional materials.

8. To upload viruses, malware, or other harmful code.

9. To collect or track another person’s personal information without authorization.

10. To interfere with or circumvent security features of the Services.

11. To reproduce, duplicate, sell, resell, or exploit substantial portions of the Services without permission.

12. To use automated tools in a manner that damages, overloads, or disrupts the Services.

We may suspend or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 15 – TERMINATION

We may suspend or terminate your access to the Services if you materially violate these Terms, misuse the Services, engage in fraud, or create a security risk.

You remain responsible for amounts properly due before the date of termination.

Sections that by their nature should survive termination will remain effective, including sections concerning intellectual property, feedback, warranties, limitation of liability, indemnification, severability, governing law, and privacy.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general informational purposes. We do not guarantee that all information will always be complete, current, or free from errors.

To the fullest extent permitted by law, the Services and products are provided on an “as is” and “as available” basis, except for warranties expressly provided by us or warranties that cannot legally be excluded.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

Individual product results may vary. Information provided through the Services does not constitute medical or dental advice.

Some jurisdictions do not permit the exclusion of certain implied warranties. In those jurisdictions, these exclusions apply only to the extent permitted by law.

Nothing in this section excludes a warranty or consumer right that cannot legally be excluded.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Dr Dent and its service providers will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability resulting from fraud, intentional misconduct, or another liability that applicable law does not permit us to limit.

Your mandatory consumer rights remain unaffected.

SECTION 18 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Dr Dent, Shopify, and our service providers from third-party claims arising from:

1. Your material breach of these Terms.

2. Your unlawful use of the Services.

3. Your violation of another party’s legal rights.

This obligation does not apply to claims caused by our own unlawful conduct.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed to the minimum extent necessary.

The remaining provisions will continue to be valid and enforceable.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms and the policies referenced in them constitute the entire agreement concerning your use of the Services and purchases from our store. They supersede prior communications and agreements concerning the same subject matter.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer our rights and obligations as part of a lawful transfer, restructuring, or sale of the business, subject to applicable law.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where DrDent is headquartered. You and DrDent consent to venue and personal jurisdiction in such courts.

SECTION 23 – HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the meaning of the provisions.

SECTION 24 – CHANGES TO THESE TERMS

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, change, or replace a portion of these Terms by posting an updated version on our website.

Material changes will apply from the effective date stated in the updated Terms. Changes will not retroactively reduce rights connected with an order already accepted, except where required by law.

Your continued use of the Services following the effective date of an updated version constitutes acceptance of the updated Terms.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Dr Dent
Jána Kalinku 1359/13
013 01 Teplička nad Váhom
Slovakia

Email: drdentinfo@email.cz