Legal notice
LEGAL NOTICE
1. WEBSITE OPERATOR
This website and online store operate under the name:
Dr Dent
Jána Kalinku 1359/13
013 01 Teplička nad Váhom
Slovakia
Email: drdentinfo@email.cz
Website: https://dentex.store
References to “Dr Dent,” “we,” “us,” or “our” in this Legal Notice refer to the operator of this website and online store.
2. GENERAL INFORMATION
The information available through this website is provided for general informational and commercial purposes.
We make reasonable efforts to ensure that the information displayed on the website is accurate and current. However, product descriptions, packaging, availability, prices, promotional offers, estimated delivery times, and other information may occasionally contain errors or require updates.
We reserve the right to correct errors, update information, modify content, or discontinue products when reasonably necessary.
If a material error affects an order that has already been placed, we may contact the customer to confirm the corrected information or cancel the affected order and issue an appropriate refund.
3. PRODUCT PURPOSE
Dr Dent whitening strips and other oral-care products are intended for cosmetic use only.
The products and information provided through this website are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Nothing on this website constitutes medical, dental, or other professional healthcare advice. Information provided through the website should not be used as a replacement for advice, diagnosis, or treatment provided by a qualified dentist or healthcare professional.
4. INDIVIDUAL RESULTS
Individual results may vary depending on factors such as the natural color and condition of the teeth, previous dental treatment, frequency of use, method of use, lifestyle, and individual sensitivity.
We do not guarantee:
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A specific shade of whitening
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Identical results for every customer
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Permanent results
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Results identical to photographs, illustrations, advertisements, testimonials, or reviews displayed on the website
Before-and-after photographs, customer reviews, and testimonials represent individual experiences. They should not be interpreted as a guarantee that every customer will achieve the same result.
5. SAFE PRODUCT USE
Customers must read and follow all instructions, ingredient information, usage limitations, and warnings provided on or with the product before use.
Do not use a product if you are allergic or sensitive to any listed ingredient. Do not exceed the recommended frequency or duration of use.
Products must not be swallowed and must be kept out of reach of children. Unless the product instructions expressly state otherwise, whitening products are intended for adults.
You should consult a qualified dentist or healthcare professional before use if you:
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Have cavities, gum disease, exposed roots, oral irritation, or another oral-health condition
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Have highly sensitive teeth or gums
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Have crowns, veneers, fillings, bridges, dentures, braces, implants, or other dental restorations
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Are currently receiving dental treatment
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Are pregnant or breastfeeding
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Are uncertain whether the product is appropriate for you
Dental restorations may not whiten in the same way as natural teeth.
Discontinue use if you experience significant or persistent sensitivity, irritation, pain, swelling, or another unexpected reaction. Seek professional medical or dental advice when appropriate.
In the event of a serious or urgent reaction, contact an appropriate healthcare provider or emergency service.
6. PRODUCT INFORMATION AND PACKAGING
We make reasonable efforts to present product information accurately. However, packaging, labeling, colors, dimensions, or product appearance may differ slightly from images displayed on the website.
Product packaging or design may be updated by the manufacturer without prior notice, provided that the essential characteristics of the product are not materially changed.
Customers must review the information supplied with the product before use. If information displayed on the website differs from the instructions or warnings supplied with the product, do not use the product until you have contacted us for clarification.
7. PRODUCT CLAIMS
Statements made through this website relate only to the cosmetic purpose of the products unless expressly stated otherwise and supported by appropriate evidence.
No statement on this website should be interpreted as claiming that a product can treat tooth decay, gum disease, infection, pain, or another medical or dental condition.
The legal classification of a cosmetic or healthcare-related product may depend on its ingredients, labeling, intended purpose, and promotional claims.
8. THIRD-PARTY FULFILLMENT
Orders may be processed, packaged, and shipped on our behalf by third-party suppliers, fulfillment providers, warehouses, and shipping carriers.
Packages may therefore be sent directly from a third-party fulfillment facility.
Dr Dent remains the customer’s point of contact for questions concerning orders, delivery, damaged products, incorrect products, replacements, and refunds.
Customers should not contact or return products directly to a supplier, warehouse, fulfillment provider, or shipping carrier unless specifically instructed by Dr Dent.
Questions concerning an order should be sent to drdentinfo@email.cz.
9. SHIPPING AND DELIVERY
Processing and delivery times displayed through the website are estimates and are not guaranteed.
Delivery may be affected by product availability, fulfillment processing, shipping carriers, customs procedures, severe weather, public holidays, incorrect addresses, or other events outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. If you notice an error in your address, contact us immediately. We cannot guarantee that an address can be changed after an order has entered processing.
Nothing in this Legal Notice limits rights available under applicable law when an order is not delivered, arrives damaged, is incomplete, or does not correspond to the order.
Available replacements and refunds are governed by our Refund Policy LINK .
10. RETURNS AND HYGIENE
For health and hygiene reasons, opened or used whitening strips and other oral-care products generally cannot be returned because of a change of mind.
This restriction does not apply when a product arrives damaged, defective, incorrect, incomplete, or where a return or refund is otherwise required by applicable law.
Customers must contact us before returning a product. Products should not be sent to an address found on the original shipping package unless we specifically confirm that address for the return.
Complete conditions are provided in our Refund Policy LINK.
11. INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its original content, including text, branding, graphics, photographs, videos, designs, and website layout, are owned by or licensed to Dr Dent and are protected by applicable intellectual-property laws.
You may access the website for personal and noncommercial purposes.
You may not reproduce, distribute, sell, modify, republish, or commercially exploit protected content without prior written permission from the relevant rights holder.
Shopify and its associated names and logos belong to Shopify or its licensors. Other trademarks displayed through the website belong to their respective owners.
12. THIRD-PARTY WEBSITES
This website may contain links to websites or services operated by independent third parties.
We do not control independently operated third-party websites and are not responsible for their content, availability, security, or privacy practices.
Customers should review the terms and privacy policies of a third-party website before using it or entering into a transaction directly with that third party.
This section does not remove any responsibility Dr Dent has concerning products purchased directly through our store.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Dr Dent will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of this website or its content.
Customers remain responsible for reading product instructions and using products only as directed.
Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited, including liability arising from fraud, intentional misconduct, or another matter for which liability cannot be excluded under applicable law.
Nothing in this Legal Notice limits mandatory consumer rights.
14. PRIVACY
Information concerning the collection, use, disclosure, and protection of personal information is available in our Privacy Policy LINK.
Because our store is hosted by Shopify, certain personal information may also be processed by Shopify and other service providers necessary to operate the store, process payments, fulfill orders, deliver packages, prevent fraud, and provide customer support.
15. OTHER STORE POLICIES
This Legal Notice should be read together with our:
If provisions of another store policy apply more specifically to a purchase, return, refund, or processing of personal information, the more specific policy will apply to that matter, subject to applicable law.
16. CHANGES TO THIS LEGAL NOTICE
We may update this Legal Notice to reflect changes to our products, Services, business practices, or legal obligations.
The latest version will be available on this page together with its effective date. Material changes will apply from the effective date stated in the updated notice.
17. CONTACT
Questions concerning this Legal Notice, our products, or an order should be sent to:
Dr Dent
Jána Kalinku 1359/13
013 01 Teplička nad Váhom
Slovakia
Email: drdentinfo@email.cz